FAQ
General Questions
What type of art do you create?
I create contemporary abstract interior art that combines vibrant colors, dynamic textures, and fluid forms. My work aims to evoke emotion and transform spaces, making each piece a unique addition to any home or office.
How can I purchase your artwork?
You can easily purchase my artwork directly through my website. Simply browse my collections, select the piece you love, and click the "Add to Cart" button. From there, follow the prompts to complete your purchase securely. If you have any questions during the process, feel free to reach out!
Do you accept commissions?
Yes, I welcome commissioned artwork! I believe in creating personalized pieces that reflect your vision and style. To inquire about a commission, please contact me through the form on my website, and we can discuss your ideas, preferences, and pricing.
What is an art print?
An art print is a high-quality reproduction of an original artwork, produced with precision. Our prints are made in the UK on premium silk paper, ensuring they are both beautiful and durable. If you’re seeking an affordable way to enhance your walls with stunning statement pieces, our prints are the ideal choice.
Can you frame my artwork or provide frame recommendations?
Fine Art Prints: Unfortunately, I do not supply frames for paper artwork, as framing is a personal decision that involves considerations like mount size, color, and material. However, I have created a 'Frame Guide' tab that links to all the frames used in my images, making it easy for you to achieve the same look. Please visit 'My Frame Guide' for all the details you need.
Canvases: Framing a canvas can enhance the overall presentation and add significant value to the artwork. If you choose to have your canvas framed, I will have a frame professionally crafted based on your selected color and style preferences upon completion of the piece. We can discuss the specifics further through the 'Let's Talk' tab.
Can you provide guidance on sizing?
When selecting a size for your artwork, I highly recommend measuring the intended space. You can find all measurements for paper pieces in the 'My Frame Guide' or 'Paper Size Guide,' so please remember to factor in the size of the frame you plan to use. For canvases, the dimensions are listed under each design.
A helpful tip that many clients find useful is to cut old lining paper or wrapping paper to the size you’re considering. Use blue tack to temporarily attach it to the wall in your chosen space and live with it for a few hours or even a day. This way, you can get a sense of how the size fits in your environment. It’s all part of the fun!
Can my artwork be painted in my colour scheme?
Canvases: If I'm able to accept your commission, I can create a piece tailored specifically to your preferences. If you have fabric swatches or paint colors in mind, we can certainly discuss those as well. For more information about the commissioning process, please visit the 'Commission Tab.' I look forward to starting your new art journey!
Fine Art Prints: Unfortunately, due to the nature of prints, they cannot be modified. However, I can embellish them to enhance their appearance. Please reach out to discuss your options.
Do you offer payment plans?
Yes, I provide payment plans through Klarna for all artworks, which can be selected at checkout. For more details, please visit the 'Payment Plans' tab.
Shipping & Delivery
What are your shipping options?
I offer a variety of shipping methods to ensure your artwork arrives safely and promptly. Domestic orders are typically shipped via Royal Mail, UPS, DPD, with tracking provided for all shipments. USPS, UPS, DHL, and Canada Post:-Available in the United States, Canada, Australia, France, Italy, Spain, and the United Kingdom. If you have specific requirements or need expedited shipping, please contact me for arrangements.
How long will it take for my order to arrive?
Processing time for orders is usually 3-5 business days, depending on the nature of the artwork. Once shipped, domestic deliveries typically take 2-7 business days to arrive, while international orders may take., 1-3 weeks depending on the destination.
Do you ship internationally?
Yes, I do ship internationally! Please note that additional shipping fees may apply, and you may also be responsible for any customs duties or taxes imposed by your country. If you have any questions about international shipping, feel free to reach out.
Pricing & Payments
What are your payment options?
I accept a range of payment methods, including major credit cards, PayPal, and payment plans through Klarna. This ensures a secure and convenient checkout experience for all customers.
Are there any additional fees?
Depending on your location, there may be applicable taxes, duties, or shipping fees that are added at checkout. Please review your order summary for detailed pricing information.
Artwork Care & Returns
How should I care for my artwork?
To maintain your artwork, avoid exposing it to direct sunlight or high humidity. For fine art prints, consider framing them with UV-protective glass to preserve colors. Clean the surface gently with a soft, dry cloth to remove dust.
What is your return policy?
I want you to be completely satisfied with your purchase! If you need to return an original work or print, please contact me within 14 days of receiving your order. The item must be in its original condition for a refund or exchange. Return shipping costs are the responsibility of the customer.
Contact & Support
How can I contact you?
You can reach me through the contact form on my website or by emailing me at lakeyjeylan@gmail.com . I strive to respond to all inquiries as quickly as possible.
Customization & Availability
How can I stay updated on new collections or exhibitions?
To stay in the loop about new collections, exhibitions, and exclusive offers, I encourage you to subscribe to my newsletter or follow me on social media. You’ll be the first to know about exciting updates and new art launches!